Yes. Upgrades take effect immediately with a prorated charge for the remainder of the billing period. Downgrades apply at the start of the next billing cycle, so you keep everything you're paying for until then.

Yes — a 14-day trial on any monthly plan, no card required. You get access to the full feature set of the tier you're evaluating so you can make a real decision, not a hypothetical one.

You'll get a notification as you approach the limit and again if you reach it. Nothing is switched off — you simply won't be able to add new customers or sub-resellers until you upgrade or free up space. Existing records keep working.

Credits are the internal billing units your reseller operations run on — used to record and reconcile the subscriptions you sell through the platform. They're separate from your platform subscription and can be topped up in packs as you need them.

No. Credits you purchase stay in your account until you use them. As long as your subscription is active, your credit balance remains available.

All major credit and debit cards, plus direct bank transfer for annual plans. Invoices are issued automatically and stored in your dashboard for download at any time.

Yes. Cancel directly from your dashboard — no phone calls, no retention scripts. You keep access until the end of the period you've already paid for.

Data is encrypted in transit and at rest, stored on infrastructure operated with UK GDPR requirements in mind. You can export or request deletion of your data at any time from the account settings screen.

Yes. If you need higher volumes, custom SLAs, contractual terms, or bespoke integrations, contact the team and we'll put together an arrangement that fits.